Shipping and Delivery | Chloe Winston Lighting

Free Shipping on All Orders of $150 or more in the continental US.

All other orders $15 flat rate shipping.


  • Dispatch: Within 3-14 business days (For In-stock merchandise. Backorders will be notified right away)
  • Free shipping on orders of $150 or more anywhere in the continental United States (except Alaska and Hawaii)
  • Cash on delivery can't be available
  • Easy 30 days returns and exchanges


Our policy is simple:

We'll ship any orders of $150 or more anywhere in the continental United States (except Alaska and Hawaii) for FREE.

Most orders are processed within 1-3 business days and are shipped within 3-14 days. Expedited orders will ship out the same day as long as the order is placed by 12 PM Eastern Standard time. The Shipping time frame is counted by actual business days. Saturdays and Sundays via UPS or Fed Ex are not considered business days. Any back ordered items will be sent separately when available.

Note: Orders that include items from different manufacturers can be sent in separate shipments.

Shipment of oversized and heavy items may incur additional fees for expedited shipping.

Special items ship by a 3rd party carrier cannot be expedited and may incur an extra cost when shipping to HI or AK.



CW Lighting Design has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart. During the checkout process, you will see the notification: "Call for international shipping cost before placing the order". The shipping price will be temporarily set up as $0.01, but the real cost will be custom estimated depending on the location to which you plan to ship the international package. Don't worry it will be the lowest available shipping price BUT PLEASE CALL US BEFORE PLACING YOUR ORDER for INTERNATIONAL SHIPPING COST.


We're sorry, but you must provide us with a valid residential address in order to accommodate your request.

For more information please contact or


If you would like a tracking number for your order please Contact Us via the form on this page,, and we will provide you with your tracking number.